Customer Satisfaction Is The Key To Our Success

Email from customer who had vinyl wood strip flooring fitted in May 2016
Dear Michael and Alex, Just wanted to let you know how much we’re enjoying our floor and how much we appreciate how hard you worked those two days. Here are a couple of photos.

Text message ref laminated floor in Lounge in Harlesden in 2016
Thank you so much. Whenever I need new flooring I will be in touch..
My floor is perfect and everything was neat and tidy when your fitter left.

Thanks for your help.

Text message ref laminated floor in Lounge in Harlesden in 2016
Thank you so much for your letter. Whenever I need new flooring I will be in touch..
My floor is perfect and everything was neat and tidy when your fitter left. Thanks for your help.

Email ref. laminate floor in apartment in Sloane Avenue, W3 in 2015
Dear Michael,
Thank you very much for the brilliant work you’ve done. I haven’t actually been to the apartment yet but my dad sent me some pictures and it looks great.
Thank you so much for the efficient and quick work you’ve done!
Best Regards,Donna

Email ref. Rooms fitted with carpeting in WC1 in 2017.  Old carpets removed etc.
Hi Michael,
I popped over there this evening to take a look and am ever so pleased with the new carpets. You've done a fantastic job laying them - very neat, and everything left clean and vacuumed after. I could not have hoped for better and would definately use you again the next time we need carpets.Thank you Jessica

Text message from regular customer 2019
Very happy as always to see you and that you bring a nice workman and then do the best job ever.

Text from customer in Willesden who had stair carpet fitted, May 2016
Thank you.. It is lovely… I don’t know why anyone would buy a carpet anywhere else…    it was all so easy.

Below are a few emails, texts and letters we have received from customers.


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Email from School in Brent in 2016
Good Morning,
You laid new flooring at ****** Children's Centre last Summer, and I was very impressed with your company's level of understanding of the needs of young children and a busy workspace, and your professionalism while fitting our new flooring.
We are now looking at the possibility of replacing flooring at our Partner Centre and some further new flooring at ******.
Please would you contact me to arrange a convenient time to visit to provide a quote?
Thank you. Kind regards,

​​FITTED CARPETS & FLOORING IN LONDON

IMPERIAL CARPETS BASED IN WILLESDEN LONDON NW10

HOME SELECTION SERVICE   Tel.: 020 8459 2301  Email: imperialcarpets@yahoo.com